No. 246 Hospitality

Das Geschäft mit dem Gast

The relationship between guest and host is sacrosanct. We are obliged to treat visitors, strangers and friends alike with kindness and respect. It is a relationship based on trust but it has its roots in power play. Issue 246 looks at the business of hospitality: We learn how the travel business is morphing into alternative experience design in exclusive interviews with leading figures in the field. We explore the secret world of server farms – the vast new buildings where our precious data is hosted and pampered 24/7. We also consider the significance of first impressions in airport design and how wine design is engineered to win over your purse and then your palate. You are most welcome to join us.